Author Archives: S.Suth@NYI

Phone Systems

Our provider is experiencing issues routing inbound calls due to a fiber cut upstream. They expect the issue to stabilize by the end of the day. If you have trouble reaching NYI numbers, please open a case on our helpdesk … Continue reading

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DNS Issue

At approximately 5:30am, we started experiencing look up failures on * domains.   The issue has been addressed and everything is functioning normally at this time.

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Scheduled Maintenance: NY3

Date: 10/26/13 Time: 2PM-4PM EDT Expected Customer Impact: Non Service Affecting NYI will be performing upgrades and testing on networking equipment at NY3 facility on Saturday, October 26 between 2pm and 4pm EDT.  We’ve scheduled a 2 hour maintenance window.  … Continue reading

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Level3 Outage

We have shifted routes away from Level3 as of  9:30AM EST.  They are experiencing networking issues in the NY area and are working to resolve the problem.  We have escalated and will provide Level3’s RFO when it becomes available. If … Continue reading

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