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Home 2016 January

NY1 emergency network maintenance

By Support@NYI | Uncategorized | Comments are Closed | 22 January, 2016 |

An issue has been identified with one of our Zayo point to point circuits which has the potential to impact availability and latency to some locations.  Addressing the issue will require an emergency maintenance window, beginning at 3:30AM EST. During this maintenance window, some brief increases in latency and minimal packet loss may be observed.Read more

Winter Storm Jonas

By Support@NYI | Uncategorized | Comments are Closed | 21 January, 2016 |

NYI has engaged our Emergency Preparedness plan in response to Jonas. Generator fuel tanks have been topped off, all staff have been placed on call, and contingencies have been prepared in case travel to and from our data centers becomes impossible. Stay warm everyone!

Issues connecting to AWS East from NYI

By Support@NYI | Uncategorized | Comments are Closed | 10 January, 2016 |

We are currently seeing packet loss and latency when connecting to AWS East from our NYC and NJ data centers. This appears to be due to an issue between Zayo and AWS, which they are attempting to resolve.

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