Phone Lines Down
by K.Pha@NYI on Nov.11, 2009, under Talk to NYI
We are currently unable to receive phone calls, and are working with our phone service provider to correct the situation. If you need to contact NYI, please be sure to create a ticket at https://my.nyi.net If you do not already have a HelpDesk username, you can click on the ‘Sign Up’ button at https://my.nyi.net in order to create one.
UPDATE: Phone service has been restored.
November 11th, 2009 on 11:01 pm
The issue has been escalated, but is not expected to be resolved before morning.