999 Frontier Road Sunday Night Network Issues

A maintenance window related to our ongoing network upgrades was scheduled at our 999 Frontier Road facility on the night of Sunday, April 24th. No service impact was expected, however the maintenance exposed a configuration error that affected some clients at 999 Frontier Road. Beginning at approximately 10:45 pm Eastern time, this configuration error caused certain routes to no longer be properly announced. The issue was corrected by 11:00 pm Eastern time, though there may have been residual effects beyond 11 pm.

Additional testing and safeguards to prevent a similar configuration error from going undetected have been put into place. No further issues are expected.

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