There was a network issue affecting some portions of the NJ infrastructure earlier this morning, shortly after 5:00 AM EDT. Any affected networks should have connectivity restored, and we continue to monitor for proper operation and performance.
Please feel free to open a ticket on the MyNYI helpdesk at if you have any questions or comments.
UPDATE 8/27: The cause of the packet loss is attributed to a large-scale DDoS attack which was mitigated. No further disruption is expected.
At approximately 8:29PM EDT on 8/21/18, our monitoring systems detected a line card failure on one of our core switches at the NJ1 facility. A replacement line card was installed at 8:44PM EDT, and the core switch is back to normal operation.
Some clients may have noticed a brief drop in ping monitoring during this time, due to routing reconvergence and failover of redundant uplinks.
Please feel free to open a ticket on the MyNYI helpdesk at https://my.nyi.net if you have any questions or concerns about this emergency maintenance.