At approximately 8:29PM EDT on 8/21/18, our monitoring systems detected a line card failure on one of our core switches at the NJ1 facility. A replacement line card was installed at 8:44PM EDT, and the core switch is back to normal operation.
Some clients may have noticed a brief drop in ping monitoring during this time, due to routing reconvergence and failover of redundant uplinks.
Please feel free to open a ticket on the MyNYI helpdesk at https://my.nyi.net if you have any questions or concerns about this emergency maintenance.
NYI is a trusted infrastructure partner to small and medium-sized enterprise clients across a range of industries. We drive infrastructure optimization through flexible integrated hybrid IT solutions and strategic partnerships that result in cost and performance efficiencies. Our experts offer insights and end-to-end support so that your teams can be freed to focus on innovation and growth.