At 10:35PM EDT on Sunday, August 7th, a hardware failure was observed on a redundant switch pair in the 999 Frontier Road (NJ1) facility. This may have caused a subset of single-homed clients to experience brief periods of latency or minor packet loss between 10:35PM and 2:30AM EDT. The issue was diagnosed during an emergency maintenance period, and it was found to be related to a faulty switch supervisor card. The card has since been replaced, restoring full redundancy to the network. If you have any questions, please feel free to reach out to our MyNYI helpdesk at https://my.nyi.net.
999 Frontier emergency maintenance
8 August, 2016
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