Latest Status Updates

The previously mentioned Level3 issues have been resolved, and we are now advertising routes over Level3 again. The official RFO is not available from Level3 yet, but we’ll post it here when it is available. Thank you for your patience.

Please be advised that NYI Site Operations personnel have taken precautionary measures to assure optimal performance of customer services during Winter Storm Nemo. Per our standard practices, NYI will send Incident Notifications in the event there is an interruption of service. Current Status At this time, all NYI facilities are operating under normal conditions, whichRead more

Service was restored as of 4pm EST today, earlier than expected. All NYIIX peering sessions that were affected have been restored.

ETA on service restoration is 8:30PM EST. Fiber pairs were damaged and need to be replaced.

A power transformer caught on fire underground and Con Edison is performing repairs to their equipment. Fiber crews are currently not permitted to enter the scene to service their lines.

A service disruption caused by a manhole fire near the area of 60 Hudson St. in Lower Manhattan has impacted some of our NYIIX peering sessions. The relevant upstream connectivity provider, Lightower, has been notified and is working to restore service.

All systems are operating as expected.