Update (10/29/21 @ 1:30PM): We have identified and replaced a faulty component on the affected UPS system. An RFO will be sent out to affected customers. This incident is resolved.
Update: We experienced a very large, sustained DDoS attack that saturated several upstream links, and caused significant packet loss to customers in our New York City Facilities. We successfully isolated the target, mitigated the attack and all services are stable. We do not anticipate any further issues. We will provide a post mortem/RFO of theRead more