Latest Status Updates

At approximately 5:26 PM 1/18/2022, a power event was observed that affected power delivery at 60 Hudson Street, which was confirmed to be related to a ConEd issue at that time. A critical fault on one of the UPS systems resulted in dropping the downstream load. Onsite staff immediately brought in electricians and engaged UPSRead more

Update (10/29/21 @ 1:30PM): We have identified and replaced a faulty component on the affected UPS system. An RFO will be sent out to affected customers. This incident is resolved.

We are observing periods of utility power loss at our 800 Jorie (CH1) facility. We automatically transferred to generator power during these periods. The generator is currently running on stand-by and the facility is currently on utility power. ComEd has been notified and is investigating. 6:12AM CDT – Utility power lost 6:31AM CDT – UtilityRead more

Utility power was lost at approximately 11:00AM CDT at our 800 Jorie (CH1) facility. We automatically transferred to generator power at that point and the situation is stable at this time. ComEd is currently estimating that utility power will be restored by 12:30PM CDT. UPDATE: Utility power was restored at 12:15PM CDT. Facility was restoredRead more

Utility power was restored at approximately 5:45AM EDT on July 23rd. The facility is operating on utility power at this time. No impact to customer equipment was observed from the utility outage or restoration. If you have any questions or concerns about the outage, as always, please feel free to open a ticket at theRead more

Utility power was lost again at approximately 11:58PM EDT on July 22nd at our 999 Frontier Road (NJ1) facility. We automatically transferred to generator power at that point and the situation is stable at this time. PSE&G is currently estimating that utility power will be restored by 12:45PM EDT July 23rd. We will update thisRead more

Utility power was restored at approximately 2:27PM EDT. The facility is operating on utility power at this time. No impact to customer equipment was observed from the utility outage or restoration. If you have any questions or concerns about the outage, as always, please feel free to open a ticket at the MyNYI Help Desk.

Due to severe weather in the area, utility power was lost at approximately 7:25PM EDT at our 999 Frontier Road (NJ1) facility. We automatically transferred to generator power at that point and the situation is stable at this time. PSE&G is currently estimating that utility power will be restored by 7:45AM EDT. We will updateRead more

Earlier this evening, multiple electrical power outages were reported across Manhattan, primarily in the Mid-Town and Upper West Side, leaving some subway stations dark, traffic lights inoperative, and entire blocks without power. At this time our New York Data Centers remain unaffected and have full utility power.  Following emergency readiness procedures, we have secured additionalRead more

With the heavy wind and rain in parts of New Jersey, some areas near our Bridgewater, NJ facility (NJ1) are currently without utility power. So far, we remain on utility power. Our fuel tanks were recently topped off, and we are ready to move to generator power and our contingency personnel plans in the caseRead more