Our provider is experiencing issues routing inbound calls due to a fiber cut upstream. They expect the issue to stabilize by the end of the day. If you have trouble reaching NYI numbers, please open a case on our helpdesk at https://www.my.nyi.net. If you provide a number we will call you back right away. We apologizeRead more
Latest Status Updates
By Support@NYI | Advisory | Comments are Closed | 13 March, 2017 |
Due to the upcoming Nor’easter expected to affect the northeastern US, where NYI’s New York and New Jersey facilities are located, we have activated our Emergency Action Plan (EAP). All generators have been tested according to schedule, and all sites are fully staffed, with contingency plans in place, in the event of staff being unableRead more
By Support@NYI | Advisory | Comments are Closed | 8 February, 2017 |
We have been monitoring the weather forecasts, and have activated emergency preparations for the impending winter storm which is expected to affect the northeastern US. All generators were tested this week, and fuel has been topped up at all sites. All sites are fully staffed, with contingency plans in place in the event of staffRead more
NYI is a trusted infrastructure partner to small and medium-sized enterprise clients across a range of industries. We drive infrastructure optimization through flexible integrated hybrid IT solutions and strategic partnerships that result in cost and performance efficiencies. Our experts offer insights and end-to-end support so that your teams can be freed to focus on innovation and growth.