PSE&G completed their repairs around 12:30PM today, and utility power was restored shortly after. After verifying the stability of the power, we switched back to utility power around 1:30PM. All power infrastructure continues to operate normally.
PSE&G completed their repairs around 12:30PM today, and utility power was restored shortly after. After verifying the stability of the power, we switched back to utility power around 1:30PM. All power infrastructure continues to operate normally.
We are remaining on generator power while the line crews continue repairs. We have been given a rough estimate of two hours for the completion of those repairs.
Frontier Road has been re-opened and access to NJ1 is again available. We are remaining on generator power at this time while we await further updates from PSE&G.
Earlier this evening lightening struck a transformer along Frontier Road. Fire crews are currently work on putting out the fire, and Frontier Road is temporarily closed to all non-emergency traffic. As a precautionary measure, we have switched over to generator power at 999 Frontier Road. We’ll continue to update as we find out more onRead more
The loading dock at our 999 Frontier Road facility (NJ1) will be inaccessible this Thursday, June 19th, through Sunday, June 22nd, for floor refinishing. If you have any large deliveries scheduled, please ring the bell at the front door, and our technicians will assist you with transporting your equipment into the datacenter. Thank you forRead more
We are seeing issues with the ability to login for some email users, and are investigating. More updates will be provided as soon as possible. UPDATE: All emails issues were believed to be resolved as of 9:30 PM EST. If you are seeing otherwise, please open up a ticket at https://my.nyi.net.
The Seattle issues appear to have been resolved; we continue to closely monitor the issue for any reoccurrence. If you see any further issues, please open a ticket at https://my.nyi.net.
The situation has stabilized as of 11:45PM EST. We will have a RFO from our provider as soon as it is available. Please open a ticket on our helpdesk at https://my.nyi.net if you have any further questions or concerns regarding the issue. Update 1:08AM EST: Networking issues have returned and we are still working withRead more
Our Seattle datacenter (WA1) provider is experiencing issues with their upstream core switching equipment. This may cause some temporary routing issues. We are working with the provider on resolution and will provide more information when it is available. Thank you for your patience.