We are currently seeing packet loss and latency when connecting to AWS East from our NYC and NJ data centers. This appears to be due to an issue between Zayo and AWS, which they are attempting to resolve.
NYI has scheduled maintenance for this coming weekend. Facility: 999 Frontier Road Maintenance Window: Sunday, October 18th, 9am – 1pm Eastern Time Expected Service Impact: Minimal Details: NYI will be performing upgrades on core switches at our 999 Frontier Road facility this weekend. Some customers may see a brief session flap, with no significant relatedRead more
NYI is closely monitoring the status of Joaquin and the other systems set to converge on the east coast of the US. All generators have been tested and fuel levels have been topped up. Personnel contingency plans have been discussed and are ready to be put into place at any time. We will continue toRead more
On Sunday, May 17th, the building will be performing maintenance on the high-rise elevators at 100 William Street that will limit passenger elevator access to the 21st floor data center at times during the day. If you intend to perform any on-site work, it is recommend to open a ticket and have our staff handleRead more
NYIIX is current having some issues. While they continue to trouble-shoot, we have routed around that peering point. If you observe any packet loss or latency in the meantime, please open a ticket at https://my.nyi.net. UPDATE: All NYIIX issues have since been corrected.
In preparation for the upcoming winter storm: * All generators have been tested. * Fuel supplies have been topped off. * Additional staff have been scheduled, with all personnel on call from now through the duration of the storm. * Supplies to keep staff-members well-fueled have also been topped of We’ll post any status updatesRead more
PSE&G completed their repairs around 12:30PM today, and utility power was restored shortly after. After verifying the stability of the power, we switched back to utility power around 1:30PM. All power infrastructure continues to operate normally.
Earlier this evening lightening struck a transformer along Frontier Road. Fire crews are currently work on putting out the fire, and Frontier Road is temporarily closed to all non-emergency traffic. As a precautionary measure, we have switched over to generator power at 999 Frontier Road. We’ll continue to update as we find out more onRead more