NYI Status

We do not expect any impact on NYI cusomters.

Dear NYIIX members,

Please be advised that on February 16th ( Thursday ) , we will be performing trunk maintenance between our 25 Broadway and 60 Hudson locations, due to recent traffic increase. We need the maintenance window to change trunk configuration and capacity.

Maintenance window is 11 pm – 12 am ET.

We expect downtime anywhere between 5 to 10 minutes. All members who are peering with 60 Hudson location will be affected by this maintenance.

Some NYI customers may see momentary degraded performance, but we expect this to be short-lived, and most customers will see no impact at all.

Date & Time: 11/11/2011, 00:00 – 03:00 EST

Location(s): LGA5

Description: AboveNet will be performing maintenance on one of the routers that serves this location.

Customer Impact: Dual attached customers may experience momentary degraded performance. Single attached customers should anticipate as much as 15 to 30 minutes of downtime.

UPDATE: Maintenance was not completed on the 11/09 Sidera will exercise the backup night of 11/10

NYI has received the following maintenance alert from Sidera Networks. No impact on NYI customers is expected.

Dear NY INTERNET,

This notice is being sent to notify you of the following planned maintenance event on the Sidera network.

Location of Work: Greater NYC Metro Area

Scheduled Start Date & Time: 11/9/2011 12:01:00 AM ET

Scheduled End Date & Time: 11/9/2011 6:01:00 AM ET

Expected Customer Impact: Precautionary – No Impact Anticipated

Work Description:

Sidera Networks technicians will splice inactive fibers in an active enclosure. A back up night of Nov 10th will be reserved in case the work is not completed on the first night. This is a precautionary notice and no impact is anticipated for the customer circuits listed below.

At 12:18 PM, Telehouse notified us of a problem at NYIIX:

“Dear NYIIX members,

UPDATE FROM NYIIX:

Dear NYIIX Members,

Code upgrade and reboot is completed.
Trunks are back up and passing traffic.

================================
=== Richard Bates
=== TELEHOUSE America
================================

On Oct 7, 2011, at 6:04 PM, Richard Bates wrote:

Dear NYIIX Members,

Code upgrade at 111-8th is completed.
We will perform 25B upgrade at 6:30 pm EST

================================
=== Richard Bates
=== TELEHOUSE America
================================

On Oct 7, 2011, at 5:09 PM, Richard Bates wrote:

Dear NYIIX Members,

This is a reminder that we will be performing Emergency Code upgrade.
today

5:30 pm EST 111 8th Ave
6:30 pm EST 25B

================================
=== Richard Bates
=== TELEHOUSE America
================================

CURRENTLY WE ARE STILL MAINTAINING WEAKENED ROUTES FOR ALL NYIIX CONNECTIONS AND WILL CONTINUE TO MAINTAIN THIS STATE WHILE WE MONITOR THE SITUATION.

The Lobby renovations at 100 William Street are now nearly complete.

As part of the renovations, there are now turn-styles in front of each of the elevator lobbies. NYI clients should still be given access simply by giving your name and photo ID to the security guard and signing-in. If you find that you have any issues with this process, please give us a call at 212.269.1999, or ask the security guard to contact us.

If you would prefer to obtain a badge which will allow you through the turn-style directly, please open a ticket at https://my.nyi.net and request one there.

Beginning late afternoon of Wednesday, August 31st, access to the data center will be through the Client Lounge only, as the main main entry door will be replaced during that time. Our staff will be on hand to show you the alternate way of entry.

UPDATE: The main entry to the 8th floor data center at 100 William Street is again open.

This should be our last update regarding the storm. Our NY and NJ facilities made it through the storm without any issues. I’d like to publicly thank all of the NYI staff who went the extra mile to make sure we were prepared for this weekend and who worked long hours and in some cases camped out at the data centers to ensure that we stayed up and running.

We’d also like to thank everyone who went along their well-wishes, and hope all of you out there were able to make it through the storm OK.

Our facilities have continued to run without any interruption to commercial power. While it looks as though we’ve passed through the brunt of this storm unscathed, we’ll continue to remain vigilant and to closely monitor the weather situation, and for any word of a change from the power companies.

We did see some temporary voltage issues with the incoming commercial power in our 999 Frontier Road facility in New Jersey earlier this morning. Our UPS’s handled the low voltages to ensure that stable power continued to be delivered into the data center itself. The voltage levels have since stabilized.

There has been no status change for our 100 William Street data centers in Manhattan. We are closely monitoring the information from Con Edison in regards to any planned power outage and will continue to post updates here as we have them.

No status change to report at this time. We are still on commercial power in our two NYC data centers and our NJ facility.