Update (10/29/21 @ 1:30PM): We have identified and replaced a faulty component on the affected UPS system. An RFO will be sent out to affected customers. This incident is resolved.
Latest Status Updates
By Support@NYI | Power Events | Comments are Closed | 25 October, 2021 |
By Support@NYI | Network | Comments are Closed | 21 October, 2021 |
Update: We experienced a very large, sustained DDoS attack that saturated several upstream links, and caused significant packet loss to customers in our New York City Facilities. We successfully isolated the target, mitigated the attack and all services are stable. We do not anticipate any further issues. We will provide a post mortem/RFO of theRead more
By Support@NYI | Advisory | Comments are Closed | 2 September, 2021 |
There are currently no operational impacts from the storm at our New York facilities. NYI is prepared with contingency plans in place for any unforeseen developments. Travel to either the NY1 or NY2 facilities may be difficult and unsafe as a result of the storm, so please feel free to engage our smart hands serviceRead more
By Support@NYI | Advisory | Comments are Closed | 21 August, 2021 |
We are currently monitoring Tropical Storm Henri which is expected to reach the Metro NYC area over the next 24-48 hours. While we do not expect any significant impact to our operations, NYI is prepared with contingency plans in place for any unforeseen developments. – Travel to either the NY1 or NY2 facilities may becomeRead more
By Support@NYI | Advisory | Comments are Closed | 17 February, 2021 |
We are currently monitoring the winter storm expected to reach the Northeastern US over the next few hours. While we do not expect any significant impact to our operations, NYI is prepared with contingency plans in place for any unforeseen developments. – Travel to either the NY1 or NY2 facilities may become difficult and unsafeRead more
By Support@NYI | Advisory | Comments are Closed | 30 January, 2021 |
We are currently monitoring the winter storm expected to reach the Northeastern US over the next few days. While we do not expect any significant impact to our operations, NYI is prepared with contingency plans in place for any unforeseen developments. – Travel to either the NY1 or NY2 facilities may become difficult and unsafeRead more
By Support@NYI | Advisory | Comments are Closed | 15 January, 2021 |
In response to the increased threat of civil unrest, Building Management has sustained additional security measures and personnel during the evening hours and weekends. Customers with building ID badges, please note: The card reader for after hours and night access at the exterior ADA door on West Broadway and Hudson Street has been deactivated. ForRead more
By Support@NYI | Advisory | Comments are Closed | 16 December, 2020 |
We are currently monitoring the winter storm expected to reach the Northeastern US over the next few hours. While we do not expect any significant impact to our operations, NYI is prepared with contingency plans in place for any unforeseen developments. – Travel to either the NY1 or NY2 facilities may become difficult and unsafeRead more
By Support@NYI | Power Events | Comments are Closed | 22 August, 2020 |
We are observing periods of utility power loss at our 800 Jorie (CH1) facility. We automatically transferred to generator power during these periods. The generator is currently running on stand-by and the facility is currently on utility power. ComEd has been notified and is investigating. 6:12AM CDT – Utility power lost 6:31AM CDT – UtilityRead more
By Support@NYI | Advisory | Comments are Closed | 4 August, 2020 |
NYI is closely monitoring the status of now-Tropical Storm Isaias as it moves northwards along the coast towards New York. All generators have been tested and fuel levels have been topped up. Personnel contingency plans have been discussed and are ready to be put into place at need. We will update https://www.nyistatus.com if there areRead more
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